TERMS OF SERVICE

DiamondJewelersVancouver.com — Independent Diamond Jewellery Business Directory

Effective Date: October 30, 2026

1. Introduction

Welcome to DiamondJewelersVancouver.com.

These Terms of Service govern the use of our website, business directory, educational content, jewellery business listings, and advertising services.

Our website is designed to help consumers discover diamond jewellers, fine jewellery retailers, custom jewellery designers, and related businesses serving Vancouver, British Columbia, and surrounding Metro Vancouver communities.

By accessing or using our website, visitors agree to these Terms to the extent permitted by applicable law.

Businesses purchasing advertising services also agree to the specific commercial terms disclosed before enrollment.

2. Nature of Our Business

DiamondJewelersVancouver.com operates as an independent online information and advertising directory.

We are not a diamond retailer, jewellery manufacturer, gemstone dealer, diamond grading laboratory, independent appraiser, jewellery insurer, or financing company.

We do not directly:

Buy or sell diamonds or jewellery
Grade or certify gemstones
Manufacture jewellery
Appraise jewellery
Provide jewellery insurance
Offer consumer financing
Guarantee jewellery authenticity
Process jewellery purchases

Listed businesses operate independently and remain responsible for their own products, services, representations, and customer transactions.

Directory inclusion does not constitute certification, endorsement, or a guarantee of business performance.

3. Geographic Coverage

Our directory focuses on jewellery businesses serving:

Vancouver
Burnaby
Richmond
Surrey
Coquitlam
Port Coquitlam
Port Moody
New Westminster
North Vancouver
West Vancouver
Langley
Delta
White Rock
Other Metro Vancouver and Lower Mainland communities

Actual directory coverage depends on available listings.

4. Free Directory Access

Visitors may browse publicly available directory listings and educational articles without paying a directory access fee.

Consumers may contact participating jewellers directly to inquire about products, appointments, custom jewellery, repairs, and other services.

Jewellery purchases and related transactions take place directly between the consumer and the independent business.

5. Business Listing Eligibility

Eligible businesses may include:

Diamond jewellery retailers
Engagement ring specialists
Wedding ring retailers
Custom jewellery designers
Loose diamond dealers
Fine jewellery stores
Jewellery repair specialists
Jewellery appraisal providers
Gemstone specialists
Other relevant jewellery businesses

Businesses are responsible for maintaining any licences, permits, qualifications, and authorizations required for their activities.

We may request reasonable verification of business identity and listing information.

However, inclusion does not mean we have independently verified every business, gemstone, or professional qualification.

6. Paid Advertising and Featured Listings

We may offer paid advertising packages to eligible businesses.

Depending on the package, features may include:

Dedicated business profiles
Jewellery business descriptions
Contact information
Website links
Product category descriptions
Business photographs
Featured directory placements
Sponsored promotional opportunities

Advertising fees, applicable taxes, subscription periods, and included services will be disclosed before enrollment.

Paid and sponsored placements will be clearly identified.

Advertising does not guarantee customer inquiries, jewellery sales, website traffic, financing approvals, or revenue.

7. Advertising Subscription Renewals

Automatic subscription renewal will occur only where the advertiser has expressly authorized recurring billing and the relevant terms have been disclosed.

Advertisers may cancel future renewals at any time without cancellation penalties.

Material changes to recurring subscription prices will be communicated in advance, with additional consent obtained where legally required.

8. Cancellation Policy

Advertisers may request cancellation of their directory advertising subscriptions at any time.

There are no cancellation penalties.

An advertiser may request immediate removal of the listing or continued publication until the end of the prepaid advertising period.

Cancellation of future renewals does not automatically reverse charges for services already delivered.

9. Fair Prorated Refund Policy

We aim to provide transparent and advertiser-friendly refund arrangements.

For standard prepaid directory advertising subscriptions:

Before Publication: A full refund is available if no advertising services have been delivered.

Within Seven Calendar Days After Publication: Advertisers may request a prorated refund for the unused portion of their subscription.

After Seven Calendar Days: Advertisers may request a prorated refund for unused full calendar days remaining in the prepaid subscription period.

Refunds are calculated according to the unused portion of the agreed subscription term.

Separately priced custom promotional services already completed may be excluded where disclosed in advance and legally permitted.

Approved refunds will normally be processed within 15 calendar days.

Mandatory statutory rights remain unaffected.

Important: This refund policy applies to DiamondJewelersVancouver.com advertising services, not diamond or jewellery purchases from independent retailers.

10. Accuracy of Business Listings

Participating businesses are responsible for providing accurate information, including:

Business name
Physical location
Telephone number
Website address
Business email
Operating hours
Products and services
Jewellery specializations
Business photographs
Relevant professional qualifications

Businesses should promptly notify us of material changes.

We may correct, suspend, or remove inaccurate or misleading information.

11. Diamond Authenticity and Identification

Jewellery businesses are responsible for accurately identifying and describing gemstones.

Natural diamonds, laboratory-grown diamonds, moissanite, cubic zirconia, and other gemstones must not be represented in a misleading manner.

Retailers should clearly disclose relevant product characteristics and treatments as required by applicable law.

DiamondJewelersVancouver.com does not independently test, identify, or authenticate gemstones.

12. Natural and Laboratory-Grown Diamonds

Participating businesses must provide accurate descriptions distinguishing natural diamonds from laboratory-grown diamonds.

Advertisements must not mislead consumers about:

Diamond origin
Diamond quality
Treatments
Grading documentation
Product value
Availability
Pricing

Laboratory-grown diamonds must not be represented as naturally mined diamonds.

13. Diamond Grading Reports and Certifications

Businesses advertising graded or certified diamonds are responsible for accurately describing their documentation.

Where a grading report is referenced, businesses should identify the issuing laboratory and avoid misleading statements about the report's significance.

A grading report is not necessarily an appraisal, insurance valuation, or guarantee of future resale value.

Consumers should independently verify grading information where appropriate.

14. Jewellery Pricing and Advertising

Participating businesses must comply with applicable pricing and advertising laws.

Advertisements must not contain misleading claims concerning:

Original prices
Discounts
Diamond value
Jewellery quality
Product availability
Financing costs
Investment returns
Product guarantees

Businesses are responsible for disclosing applicable charges and material conditions of their offers.

15. Custom Jewellery Services

Custom jewellery design and manufacturing services are provided by independent listed businesses.

Consumers should obtain written agreements addressing:

Design specifications
Materials
Gemstone characteristics
Pricing
Deposits
Production timelines
Design changes
Cancellation conditions
Delivery arrangements

DiamondJewelersVancouver.com does not manufacture jewellery or supervise custom orders.

16. Jewellery Repairs and Appraisals

Listed businesses may offer jewellery repairs, resizing, restoration, or appraisal services.

Such services are provided independently.

Customers should confirm qualifications, fees, timelines, insurance arrangements, and service terms directly with the provider.

Directory inclusion does not establish professional certification or appraisal independence.

17. Consumer Purchases, Returns and Warranties

Jewellery retailers determine their own purchase procedures, warranties, and voluntary return policies, subject to applicable law.

Consumers should review written terms before purchasing, particularly for custom-made or personalized jewellery.

Applicable statutory consumer rights remain unaffected.

DiamondJewelersVancouver.com is not a party to independent jewellery purchase agreements.

18. Jewellery Financing

Some listed businesses may offer financing through independent lenders.

DiamondJewelersVancouver.com does not provide loans, assess creditworthiness, or guarantee financing approval.

Consumers should carefully review interest rates, fees, payment schedules, and total borrowing costs.

19. Consumer Reviews and Testimonials

Where reviews or testimonials are accepted, submissions must be genuine and lawful.

Prohibited practices include:

Fabricated reviews
Misleading endorsements
Impersonation
Harassment
Unlawful defamatory statements
Undisclosed material incentives where disclosure is required

We may moderate or remove content that violates these Terms.

20. Sponsored Listings and Editorial Independence

Paid listings will be clearly identified.

Advertising does not establish that a business has been independently verified, certified, or endorsed.

Educational articles are intended to provide general information rather than individualized gemological, legal, or financial advice.

21. Intellectual Property

Original website content, branding, graphics, and design belong to DiamondJewelersVancouver.com or their respective rights holders.

Advertisers retain ownership of their submitted business logos, photographs, and promotional materials.

By submitting content, advertisers grant us a non-exclusive, royalty-free licence to display and promote the material in connection with the agreed directory services.

Advertisers confirm that they possess the necessary rights to submit their content.

22. Prohibited Website Use

Users and advertisers must not:

Submit false business information
Misrepresent gemstones
Publish deceptive advertisements
Upload unauthorized photographs
Infringe intellectual property rights
Impersonate another business
Distribute malicious software
Attempt unauthorized website access
Collect personal information unlawfully
Interfere with website functionality

Violations may result in content removal or restricted access.

23. Privacy and Personal Information

Personal information collected through contact forms, business listings, advertising inquiries, and subscription management will be handled according to our Privacy Policy and applicable law.

We do not sell consumers' personal contact information to unrelated third parties.

24. Customer Inquiries and Referrals

Visitors may contact listed businesses directly.

If inquiry forwarding features are offered, personal information will be shared only with appropriate notice and any consent required by law.

We do not guarantee that businesses will respond to inquiries or provide particular products or services.

25. Cookies and Website Technologies

Our website may use essential cookies and optional analytics, functional, or advertising technologies.

Where legally required, optional technologies will be subject to appropriate consent controls.

Visitors should be able to manage applicable preferences through the website's Cookie Settings feature.

Further details will be provided in our Privacy Policy and GDPR & Cookie Consent Policy.

26. Third-Party Websites

Our directory may contain links to independent jewellery businesses, payment services, social media pages, and educational resources.

Third-party websites operate under their own terms and privacy policies.

We are not responsible for independent third-party transactions or services.

27. Website Availability

We aim to maintain reliable website access but cannot guarantee uninterrupted operation.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, or circumstances beyond our reasonable control.

If a paid advertising service is permanently discontinued before the end of its prepaid term, an appropriate refund will be provided for undelivered services.

28. Limitation of Liability

To the fullest extent permitted by applicable law, DiamondJewelersVancouver.com is not responsible for the independent acts, omissions, products, representations, or business activities of listed jewellers.

We do not guarantee:

Diamond authenticity
Gemstone grading accuracy
Jewellery quality
Product availability
Retailer licensing
Appraisal values
Warranty performance
Financing approval
Customer satisfaction
Advertising results

We are not liable for indirect or consequential commercial losses arising from ordinary directory use or service interruptions, except where liability cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

29. Listing Suspension and Removal

We may suspend or remove listings containing materially misleading information, unlawful advertising, intellectual property violations, or serious breaches of these Terms.

Where reasonably practical, advertisers will have an opportunity to correct problems before removal.

Immediate action may be taken where necessary to address significant legal, privacy, security, or consumer protection concerns.

Refund eligibility will be assessed under these Terms and applicable law.

30. Complaints and Dispute Resolution

Visitors and advertisers may contact us regarding directory-related concerns.

Disputes concerning jewellery purchases, repairs, appraisals, warranties, or financing should generally be addressed directly with the relevant independent business.

Nothing in these Terms prevents consumers from exercising statutory rights or pursuing available legal remedies.

31. Governing Law

These Terms are governed by the applicable laws of British Columbia and the federal laws of Canada.

Mandatory consumer protection and privacy rights remain unaffected.

32. Changes to These Terms

We may update these Terms to reflect changes in our directory operations, advertising services, technology, or applicable legal requirements.

Updated Terms will be published with a revised effective date.

Material changes affecting active paid subscriptions will be communicated where appropriate.

33. Contact Information

For questions concerning business listings, advertising, cancellations, refunds, or these Terms, contact:

DiamondJewelersVancouver.com

Contact Person: Roger Prabhu

Email: MonacoAds@gmail.com

Text / WhatsApp: +1-604-833-1055

Website: https://diamondjewelersvancouver.com/

Location: British Columbia, Canada

Our Commitment to Fair and Transparent Directory Services

At DiamondJewelersVancouver.com, we believe consumers deserve accurate jewellery information, transparent advertising, and access to useful business resources.

We aim to support responsible directory practices while providing participating jewellery businesses with opportunities to improve their online visibility.

Discover Diamond Jewellers. Explore Fine Jewellery. Choose With Confidence.